Halal, Food Safety and Quality Policy
CONVEX MALAYSIA SDN BHD acting as the managing agent of the KUALA LUMPUR CONVENTION
CENTRE provides meetings, incentives, conventions and event management services
to both Malaysian and international customers.
CONVEX is committed to providing world class services to our customers through setting
quality objectives and targets in all areas of our operation including food delivery
with respect to halal and food safety with the aim of continually improving our
service performance. Our performance is regularly monitored and measured and the
results, used by management to deliver improved customer services.
Consistent with our approach to achieving sustainable outcomes, we are committed
to complying with and exceeding, where practicable, relevant Malaysian halal and
food safety legislation and other related requirements as set by the Federal Territory
of Kuala Lumpur.
Our suppliers and contractors are an important part of our service delivery process.
We recognise their importance and work with them to ensure that their performance,
especially in the area of food safety, meets our standards.
CONVEX is committed to complying with the requirements of our halal assurance, food
safety and quality management system and to working with our customers, suppliers,
contractors and employees to continually improve its effectiveness.
CONVEX is committed to meet the halal regulatory requirements by ensuring that the
ingredients that we use are certified by the authorised halal certification bodies
and other related regulatory bodies, and that our processing aids, equipment and
utensils are clean and free of non-halal ingredients. A Halal committee, comprising
representatives from various departments, has been established with responsibility
for all matters pertaining to halal regularities.
CONVEX will work to ensure our quality policy is communicated, maintained and distributed
to our customers, suppliers, contractors and employees and is subject to periodic
review to ensure its continued suitability.