CONVEX MALAYSIA SDN BHD’s mission as the managing agent of the KUALA LUMPUR CONVENTION
CENTRE is to provide a world class facility, managed to world class standard for
the conduct of events by both Malaysian and international customers.
Our vision is to be seen as the venue of first choice by organisations seeking to
hold their events in S.E. Asia, as an employer who has a reputation for being fair,
caring, compassionate and for developing and enhancing the knowledge and skills
of our employees and by the public as providing a memorable experience in a state
of the art facility offering a friendly, safe and secure environment.
Social responsibility starts with our values which include accountability, transparency,
honesty and ethical behaviour. These are supported by the respect we show to our
customers, employees and members of the public, the laws of Malaysia, international
laws, conventions and agreements, human rights and international norms of behaviour.
The Centre complies with the Malaysian Code of Corporate Governance requirements
as set out by the Securities Commission of Malaysia and has adopted practices that:
- Treat employees with dignity and respect;
- Follow the principles laid down in the UN treaty on human rights; and
- Promote fair trading and addresses the concerns of our customers.
The Centre recognizes that its stakeholders are diverse and include PETRONAS (our
owner), event organizers, exhibitors, suppliers, contractors, regulatory bodies,
employees and members of the public and is committed to an effective consultation
process that considers and responds to their concerns and interests.
Our social, economic and environmental objectives are based on the UNWTO Code of
Ethics and include contributing to the social and economic welfare and cultural
heritage of Malaysians, preventing pollution of the environment, offsetting the
greenhouse gas emissions caused by our international customers and minimising workplace
injury and ill health to our employees.
We will set goals that include measurable objectives and targets in terms of social,
environmental and economic performance and assess these annually. It is our policy
to publish the results of our annual performance assessment and this social responsibility
policy through regular and effective communication with our stakeholders.
Our stakeholders are encouraged to participate in our social and environmental programmes,
where practicable and to aid in our goal of supporting the long term sustainability
of the travel and tourism sector. We seek their cooperation in maintaining the intent
of our policy within our organisation and in communicating this policy to all those
with an interest in our activities and the services we provide.
This policy will be reviewed periodically along with the results of our social,
economic and environmental performance and changes made to reflect our ongoing commitment
to be a socially responsible corporate citizen.